Your data, handled with care.

• Contact details — your name, email address, and phone number.
• Delivery details — shipping and billing addresses.
• Order information — items purchased, order value, and order history.
• Communications — messages you send us by email, WhatsApp, or phone, and our replies.
• Device & usage data — device type, browser, IP address, and how you navigate the site, collected through cookies and analytics tools.

Payments are processed by our payment partners. We do not store your full card details on our own systems.

• To process, fulfil, and deliver your orders, and to keep you updated on them.
• To provide customer support and respond to your queries.
• To improve our products, website, and overall shopping experience.
• To send you marketing updates where you have consented, which you can opt out of at any time.
• To meet our legal, tax, and accounting obligations, and to prevent fraud.

We share personal information only with parties that help us run the store, and only to the extent needed:

• Courier and logistics partners, to deliver your orders.
• Payment processors, to handle transactions securely.
• Analytics and marketing tools, to understand how the site is used and to communicate with you.
• Advertising platforms (such as Meta and Google), for ad measurement, remarketing and audience matching — where contact details are used for matching, they are shared in hashed (irreversibly encoded) form only.
• Authorities or advisors where we are required to by law, or to protect our rights.

We do not sell or rent your personal information to anyone.

We use cookies and similar technologies to keep the site working, remember your preferences, measure traffic, and improve performance. You can control or disable cookies through your browser settings, though some parts of the site may not work as well without them.

We keep your personal information only for as long as we need it — to fulfil your orders, provide support, and meet legal and accounting requirements. When it is no longer needed, we delete or anonymise it.

You can ask us to access, correct, or delete the personal information we hold about you, and you can withdraw consent to marketing at any time. To make a request, contact us using the details below and we will respond within a reasonable time.

We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work to keep your data safe and to address any issues promptly.

Our website and products are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will remove it.

For any privacy questions or requests, reach us at:

• Email: info@bamboostan.com
• WhatsApp: +91 93957 93998
• Phone: +91 70990 90101