Privacy Policy

Last Updated: April 2026

Machau Bamboo Products Private Limited respects and protects the personal information of all users of Bamboostan.com. This policy explains what data we collect, how we use it, and your rights as a customer.

1. Information we collect

When you use our website or place an order, we may collect:

• Personal details: name, phone number, email address, billing and shipping address
• Order details and transaction history
• Technical data: IP address, device details, browsing behaviour, and cookies

2. How we use your information

Your information is used for:

• Fulfilling and delivering your orders
• Processing payments securely
• Providing customer support
• Sending transactional notifications (order confirmations, shipping updates)
• Personalising your experience on our website
• Improving website performance and analytics
• Delivering promotional communications where you have given consent

3. Sharing of information

We may share limited and necessary information with:

• Logistics and courier partners (for order delivery)
• Payment gateways (for processing transactions)
• Marketing platforms such as Meta and Google (for analytics and advertising)
• WhatsApp API providers (for customer communication)

We do not sell or trade your personal data with any third parties.

4. Cookies and tracking

We use cookies and tracking technologies to support analytics, remarketing, and smoother navigation. You may disable cookies through your browser settings; however, doing so may affect some website functionality.

5. Data security

We take reasonable security measures to protect your personal data. However, no digital system can guarantee complete security, and we cannot be held liable for unauthorised access beyond our reasonable control.

6. Minors

This website is not intended for use by minors under the age of 18 without parental guidance.

7. Your consent

By using our website, you consent to the collection and use of your information as described in this policy.

8. Contact us

For any privacy-related concerns, please reach out to us:

• Email: info@bamboostan.com
• WhatsApp: +91 93957 93998
• Phone: +91 70990 90101