Terms of Service

Last Updated: April 2026

These Terms govern the use of Bamboostan.com, operated by Machau Bamboo Products Private Limited. By accessing the site or placing an order, you agree to these Terms. "Business Days" mean Monday through Saturday, excluding national holidays declared by the Government of India.

1. Product descriptions

We strive for accuracy in all product listings. However, natural variations in bamboo — including differences in texture, colour, grain, thickness, and appearance — are inherent to the material and are not considered defects. Product details, images, and pricing may change without notice.

2. Orders and acceptance

All orders placed on Bamboostan.com constitute offers to purchase. Acceptance is at the sole discretion of the Company. We reserve the right to cancel any order due to typographical errors, pricing mistakes, payment failure, system malfunctions, or verification issues. In such cases, a full refund will be issued to the original payment method.

3. Payments

All payments must be completed through our secure third-party payment gateways. The Company does not store any card or banking information.

4. Shipping, returns and privacy

Shipping, return, and privacy-related matters are governed by their respective policies, available on our website.

5. Responsible use of products

Customers must use all products responsibly and as intended. The Company is not liable for any injuries, accidents, or damages arising from misuse of fitness sticks or any other products sold on Bamboostan.com.

6. Limitation of liability

To the fullest extent permitted by law, the Company expressly excludes liability for any indirect, incidental, consequential, or punitive damages arising from the use of our website or products.

7. Prohibited conduct

You agree not to misuse the website, engage in fraudulent activity, violate any policies, or interfere with site operations in any way.

8. Intellectual property

All images, branding, designs, content, and other intellectual property on this website belong exclusively to Machau Bamboo Products Private Limited. Unauthorised use is strictly prohibited.

9. Force majeure

The Company shall not be liable for delays or inability to perform obligations due to events beyond reasonable control, including natural disasters, pandemics, war, acts of God, labour strikes, transport disruptions, governmental restrictions, or internet outages. Obligations affected by such events are suspended for the duration of the event.

10. Governing law

These Terms are governed by Indian law. Any disputes shall fall under the exclusive jurisdiction of courts in Mumbai, Maharashtra.

11. Contact us

• Email: info@bamboostan.com
• WhatsApp: +91 93957 93998
• Phone: +91 70990 90101